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rex music prints returns


All orders are shipped from our studio in Lisbon within 48 hours of the order being received.

You will receive a dispatch email as soon as it ships to you.

We are pleased to offer free worldwide standard shipping. If you prefer, you have the option to upgrade to a tracked and signed shipping method at checkout.

*Except for personalised prints which require 3 days to produce.


Delivery times apply from the time your order is dispatched.

Portugal:1-3 days

Europe: 5-10 days

UK: 7-14 days

US/Canada: 10-17 days

Other countries:15-30 days


Unless otherwise stated, all items are shipped from Portugal and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs.


Returns or exchanges are accepted within 30 days of the original purchase, less shipping and handling.

*Personalised Prints/Fine Arts are all FINAL SALE and cannot be returned or exchanged.

If you would like to exchange or return your order please send it back to:

Rex Music Prints

Praceta Dr. Simplicio dos Santos, 5 - 6 Direito

2725-460 - Sintra, Lisboa - Portugal

Once your package is received, it will be refunded via original payment method within 3 business days.

If you should have any questions we are pleased to help. Simply email 

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